Privacy Policy

LogyCodes ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have regarding your data.

This policy applies to all visitors of www.logycodes.com and to any individual or business that engages with us through our website, email, WhatsApp, or any other communication channel.

By using our website or contacting us, you acknowledge that you have read and understood this Privacy Policy.

Contact Form Data: When you submit our contact form, we collect your name, email address, and the message you provide. This data is used solely to respond to your enquiry.

Communication Data: When you reach out via email, WhatsApp, or social media, we retain records of those communications in order to provide and improve our service to you.

Usage Data: We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit. This data is collected through analytics tools and is used in aggregate form.

Cookies & Tracking: Our website uses cookies and similar tracking technologies, including the Meta (Facebook) Pixel, to understand how visitors interact with our site and to measure the effectiveness of our marketing. You can control cookie settings through your browser.

To respond to your enquiries and communicate with you about our services.

To deliver, manage, and improve the services we provide to you as a client.

To send service-related updates, invoices, and project communications.

To analyse website traffic and user behaviour so we can improve our website and marketing.

To measure the performance of our advertising campaigns via the Meta Pixel.

To comply with any applicable legal obligations.

We will never use your personal information for purposes that are incompatible with those described above without first obtaining your consent.

We use a small number of trusted third-party services to operate our website and deliver our services. Each of these services has its own privacy policy governing how they handle data.

EmailJS: Used to process and deliver contact form submissions. Your name, email, and message are transmitted through EmailJS servers. See emailjs.com/legal/privacy-policy for their policy.

Supabase: Used as our backend database provider. Data stored in Supabase is subject to their privacy policy at supabase.com/privacy.

Meta Pixel (Facebook): Used to track website visitor behaviour for advertising and analytics purposes. Meta may use this data in accordance with their Data Policy at facebook.com/policy.

Calendly: Used to facilitate booking of consultation calls. If you book a call, Calendly collects the data you provide. See calendly.com/privacy for their policy.

WhatsApp: If you contact us via WhatsApp, your communications are processed by Meta under their privacy policy.

We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes.

Our website uses the following types of cookies:

Essential Cookies: Required for the website to function correctly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors use our site. This includes data collected by the Meta Pixel.

Marketing Cookies: Used to track the effectiveness of our advertising campaigns.

You can manage or disable cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of our website. Most browsers also allow you to opt out of tracking technologies.

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law.

Contact form enquiries are retained for up to 12 months. Active client project data is retained for the duration of the project and for a period of 3 years after project completion, for accounting and legal purposes. Website analytics data is retained in aggregate form.

When data is no longer needed, we securely delete or anonymise it.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These measures include secure HTTPS connections, access controls, and confidentiality obligations for our team.

While we take every precaution, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to responding to any breach promptly and in accordance with applicable law.

LogyCodes is based in Ghana and serves clients internationally, including from the United States, United Kingdom, Canada, Australia, and other countries. When you interact with us, your data may be processed in Ghana or in any country where our third-party service providers operate.

By using our website or engaging our services, you consent to your data being transferred to and processed in these locations. We ensure that any such transfers are handled with the same level of care as described in this policy.

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right of Access: You may request a copy of the personal data we hold about you.

Right to Rectification: You may ask us to correct any inaccurate or incomplete data.

Right to Erasure: You may ask us to delete your personal data, subject to any legal obligations requiring us to retain it.

Right to Object: You may object to our processing of your data for marketing purposes at any time.

Right to Data Portability: Where applicable, you may request that we provide your data in a portable format.

To exercise any of these rights, please contact us at info@logycodes.com. We will respond within 30 days.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

Our website may contain links to third-party websites, including our clients' sites and social media platforms. These websites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review their policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the 'Effective Date' at the top of the page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us: